What is Mach Fincap Limited?

Mach Fincap Limited is an RBI-registered Non-Banking Financial Company (NBFC) committed to providing responsible and transparent financial solutions through digital lending partnerships.

Is Mach Fincap registered with the Reserve Bank of India?

Yes. Mach Fincap Limited is a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India (RBI) and operates in accordance with applicable regulatory guidelines.

What does Mach Fincap do?

Mach Fincap provides financial products through its digital lending partners while maintaining high standards of compliance, transparency, customer protection, and responsible lending.

What products does Mach Fincap offer?

Mach Fincap currently offers products such as Credit Line and Super Flexi Loan. Additional products will be introduced as the company expands its portfolio.

What is responsible lending?

Responsible lending means offering financial products in a transparent, fair, and compliant manner while ensuring customers receive clear information about terms, fees, and repayment obligations.

How does Mach Fincap protect customer information?

Mach Fincap follows appropriate security and data protection practices to safeguard customer information and comply with applicable regulatory requirements.

Where can I find Mach Fincap's policies and disclosures?

All applicable policies, regulatory disclosures, customer awareness information, and corporate governance documents are available under the Policies & Codes section of this website.

How can I raise grievance or complaint?

Customers can submit their concerns using the complaint form available on this website or through the contact details provided in the Contact Us section. Every complaint is reviewed and addressed through the company's grievance redressal process.

Who are Mach Fincap's digital lending partners?

Mach Fincap works with authorized digital lending partners to deliver financial products digitally while ensuring compliance with RBI guidelines and applicable regulations.

Does Mach Fincap follow RBI's Digital Lending Guidelines?

Yes. Mach Fincap follows the applicable RBI guidelines governing digital lending and customer protection.

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